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Studio Policies & Guest Guidelines Booking & Deposit Policy Your appointment time is reserved exclusively for you. Deposits: Deposits may be transferred one (1) time to a rescheduled date if notice is provided at least 24 hours in advance. Late Cancellations (Under 24 Hours): Cancellations made with less than 24 hours' notice will forfeit their deposit. No-Shows: Clients who fail to show up without prior notice will forfeit their deposits and be charged 25% of the total scheduled service cost. Arrival & Late Policy Grace Period: A 10-minute grace period is extended. Late Arrivals: Arriving 15 minutes past your appointment time will result in cancellation or, if approved, a $10 late fee. Service times will not be extended for late arrivals. Guest & Visitor Policy No Extra Guests or Children: To maintain a quiet, relaxing environment and adhere to studio space limits, no extra guests or children are allowed in the treatment suite during your service. Building Lobby/Waiting Area: Any accompanying guests must remain in the building’s main lobby or waiting lounge during your appointment. Preparation Skin Safety: To prioritize skin health, safety, and optimal results, (Chemical Peels & Liquid Microneedling) requires prior approval before booking. Because these high-performance clinical treatments require pre-conditioned skin and a thorough understanding of your skin’s barrier. If booked without approval your appointment will not be confirmed. Waxing Preparation: Hair must be at least 1/4 inch long (about the length of a grain of rice). Please avoid heat, sun exposure, and heavy lotions prior to your wax. Health & Safety If you are experiencing symptoms of illness (fever, cold, flu, contagious skin conditions, or active cold sores), please reschedule prior to your visit. Services cannot be performed on active lesions or contagious conditions.